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Customer Service

Customer Service

Moojou recognizes exceptional customer service, 100% satisfaction, loyalty, and transparency are key values for success

Our customer service desk is open Monday through Friday, 9:00 AM EST (Eastern Standard Time) to 6:00 PM EST. We are closed weekends and all recognized US holidays.

For online orders placed after hours, on a weekend or during a holiday, your order will be processed the following business day.

Details regarding our return and exchange policies can be found on the Returns & Exchange page.

Information on our shipping rates and handling can be found on our Shipping Info page.

Anyone requesting or inquiring about a recent purchase on this Moojou website is encouraged to fill out the form on this page and someone in the Customer Service office will be in touch as soon as possible.

You can always email us at